I cannot say enough about John Armstead and his team of professionals!!! I own a 2003 Silverado Crew with a Duramax diesel. Last summer I wore out another set of tires towing my fifth wheel trailer, all under a 1000 miles. Being frustrated with misleading information from other repair facilities in my area, I called John at Armstead on a Saturday where he was more than willing to hear me vent. John recommended that I bring my truck and my fifth wheel trailer into his shop so he could look at the complete rig. So Monday I was on his door step, with truck and trailer. John and his son, Ben jumped right into action. They advised me of so many things that were improperly setup on my truck, that it's a wonder I could even keep the truck on the road, let alone keep tires on it. John instructed Ben to check the truck out for any worn parts. He then looked at me and advised me that I am going to need a airbag system to offset some of the trailer weight and to keep the nose of the truck down. A short while later Ben called and advised me that the front end was completely out of specifications and he would need the air bag system installed before he could properly align my truck, both with the trailer and without... that's right, with the trailer hooked to my truck! The next day the air bags had been installed and Ben begun the front end alignment, both the truck itself and with the trailer. Once done, Ben walked me through what air pressure I should have in the air bags with and without the trailer. He further explained that it will keep my caster, camber and toe inline with the settings he set during the alignment. I have since put more than 5000 miles on my truck and the tires look like the day I purchased them, a far cry from the 1000 miles I got out of the last set before they were ruined. To add, the truck rides and drives so much better! I can't thank Ben enough! I highly recommend John and his team at every chance I get. I look forward to having them service my truck and any new truck I purchase in the future. Sincerely, Mark Lozen Swartz Creek, MI
Mark thanks for the great review! John
- Armstead Automotive in Holly