The people at Armstead’s went way out of their way to address the repair issues I had. Johnny spent significant time diagnosing my problem and even did a temporary fix while waiting for a part, as well as diagnosing another issue. Tina did an exhaustive search for three days to locate that part that they ultimately could not find in the timeframe I needed, Johnny’s temporary fix was good enough to allow me to use the car. When I asked for an invoice they said “no charge”. This is a family owned business that does things the “old way” stressing loyalty to customers and being honest and forthright. Can’t say enough how impressed I am with them.
Thank you so much for taking the time to share your experience with us! We are thrilled to hear how hard the team worked to diagnose your vehicle, search for parts, and keep you safely on the road. Operating with old-school honesty, loyalty, and genuine care for our customers is the foundation of everything we do. We truly appreciate your trust in our team!
- Armstead Automotive in Holly