Holly & Saginaw, MI Auto Repair

We all know how stressful it is when you have car troubles and need roadside assistance. Last night was one of those nights for me, and I could not have been any more pleased with the help I received. While at work, my car wouldn't start and a co-worker tried to jump my battery. It didn't work, so I thought it was a starter or alternator problem and was going to need a tow. My roadside assistance company contacted Armstead Automotive for me. The representative from my insurance company gave me a quote time of 40 minutes, but the driver, Caleb, was actually much closer to my location and arrived in less than 15 minutes. He gave me a phone call to let me know he would be arriving shortly. Once he arrived he asked me to run down what had happened, and he suspected that it was probably a battery problem and suggested we try jumping it one more time before loading it onto his truck, as his vehicle had more juice than the average car. It turns out my battery was dead, and I didn't actually need a tow. Caleb was able to jump the battery very quickly. He gave me his card for any future problems I may have, and asked if I needed anything else. I told him I needed to get gas before I went home and asked if it would be OK to turn the car off to do so. He offered to follow me to the gas station to make sure I got there safely. After I filled my tank he gave me a friendly honk and drove away. I wanted to publicly give your company and specifically Caleb the credit you so very much deserve. As I've already said, it's always upsetting to run into car troubles, but it's particularly distressing as a young woman in a dark parking lot with very little automotive knowledge. It was a great comfort to feel safe, secure, and to be treated with so much respect. Thank you for the great service! I will be keeping your card in my wallet for any future assistance I may need.

They were very welcoming and helpful. They helped us find the best deal on our repairs.

This is where you need to take your car for a few reasons. First, they're honest. They'll tell you what needs to be fixed on your car and what's worn but can last I little longer. I respect that because I'm going to grad school and I'm on limited budget. Second, service. I've watched them do all the repairs on my car and they do a good job while staying within my budget. Lastly, the little things. They hook up the air fresheners, drinks in the fridge, and keychains galore! Bottom line: My car is old and sucks, yet they keep it running on a limited budget. (Golf clap, clap, clap...)

I have used this repair facility for over 6 years. They have fixed my business vehicle as well as both my personal ones. They are extremely trustworthy and have also been wonderful at fitting me in during emergency situations. The owners are local residents and have a definite "neighbor" mentality. They have gone out of their way to make sure my vehicles run smoothly and I am happy with the service I received. I won't bring my vehicles anywhere else!!

My family and I have dealt with Armstead for years. I have never had a problem with them whatsoever. In fact, they've done a good job with each of my cars. They are pleasant and welcoming. They work with me to resolve any issue that might come up. They even offer courtesy rides home. I have never seen the folks at Armstead be anything less than polite and professional in any way.Prices are a little steep in comparison to some other services, but they're trustworthy. Unless I don't have another choice financially, I use them because I trust them.

I want to thank the wonderful guys at the front counter. I cannot say enough about how well I was treated. I have never been so impressed with the amount of information about the condition of my vehicle. My former mechanic missed so many important items, when did he plan on telling me, after it was broken, Seriously! Thank you for making my trip home safe.

Just had them give our 99 Grand Am the once over before sending our son back to college across the state with it. Very thorough and professional, ready to differentiate between safety issues, reliability concerns, and inconveniences that aren't so important with over 240,000 miles on it. I sleep a lot easier knowing it's well-maintained!

New to town.... wanted to keep my dollar local. 2008 Yukon Denali rear breaks after market... ceramic pads.... $477.98 they were kind enough for 15 dollars to replace an air filter that 200 miles previous Penzoil did... Called Patsi Lou ( who i reconed would be the highest price in the area ) service.... 340.00 for the same work ( no air filter .... it wasnt needed ) $472 if i wanted Genuine GM.. After checking part status Armstead would match the genuine gm price . Welcome to the neighborhood. A $ 177.00 difference in quote cost them thousands of dollars of future repairs. BTW anyone know an Honest mechanic in Holly ? UPDATE>>>>>> a week later went to a Holly Mechanic on Saginaw road..... the 472 .00 dollar breaks that Armstead quoted cost me 269.00 out the door. a 250 dollar transmission filter quote cost amazingly 125 american dollars. still didnt need an air filter. beware. Told them i was new to town ...... Must of been keyword for take advantage of. Good to know who the lousy neighbors are

Just had them give our 99 Grand Am the once over before sending our son back to college across the state with it. Very thorough and professional, ready to differentiate between safety issues, reliability concerns, and inconveniences that aren't so important with over 240,000 miles on it. I sleep a lot easier knowing it's well-maintained!

Great service, always done on time, and they are so flexible! They are totally a great business to work with. No questions asked.