There are very few modern day repair shops that hold old fashioned values. I am very fortunate to have found them a few years ago, and will go out of my way to get my vehicle to them, even if they have to tow it! Never have I experienced a company that is not only good at what they do, but they are compassionate about what they do! The whole staff from Jon the service writer, Steve and the rest of the technicians to Ben and John. These men LISTEN, and know that you know your vehicle better than anyone. They never look down on anyone, and are not only fair, they have heart. My brother is a technician for Toyota, he is my automotive advisor, and telling him of my Armstead experiences, he said, a shop like this is very rare! It's like a good old fashioned family doctor, you use them for life! And as long as I am living in South East Michigan, Armstead's will be my facility for everything automotive!